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  • At Care & Repair we aim to give the choice of living independently to everyone.

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IMPORTANT NOTICE - Coronavirus (COVID-19)

Care & Repair Leeds is committed to supporting our clients during these challenging times.  All our services remain operational, with safety measures in place to keep our clients, staff and contractors safe.  Assessments will be carried out by telephone and home visits arranged when necessary.

 

Our office remains closed to the public but these methods to contact us remain operational:

 

  • Phone: 0113 240 6009
  • Email: enquiries@care-repair-leeds.org.uk

 


We will update this notice if circumstances change

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Promises

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Care & Repair’s promises to you

We will always arrange appointments when visiting you and we aim to notify you if we are unable to keep to the agreed time.

All staff will have visible identification and will be polite, respectful, helpful, and professional.

We will use clear, plain language and will provide information in the best format for you.

We will treat all your personal information in a discreet and confidential manner, and it will be securely stored.

We will give you time to change your mind before any work starts.

We will ensure you are listened to at every stage.

We will agree timescales with you; if delays should occur, we will keep you informed.

We operate a Code of Conduct for all our contractors to ensure quality workmanship, courteous and respectful behaviour, punctuality, and cultural sensitivity.

We will use your feedback to keep on improving our service.

  • Care and Repair Leeds
    323 Roundhay Road
    Leeds
    LS8 4HT

  • Telephone: 0113 2406009
    Email: enquiries@care-repair-leeds.org.uk
    Contact Us

  • Care and Repair Leeds is a Registered Society with charitable status. Reg. no. 25858R

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