Strategic Plan

Our Strategic Priorities

To be an independent agency which is self-sustaining and creating our own future

To grow our business and secure new sources of income

To provide a complementary, quality, holistic service

To be the first point of contact for new and existing clients

To be an effective and efficient charitable organisation – clear about the costs and benefits of our work

To listen to our clients and provide an excellent service

To value all staff, volunteers, and Trustees and ensure a skilled, high quality, and diverse team