Strategic Plan


Our Mission

To offer the choice of independent living to all

Our Vision

To be the first choice and trusted provider of a range of quality holistic services which enable people to live independently for longer, and to meet our clients' needs by proactively future-proofing homes and responding to their changing needs.

Our Core Purpose

To design and deliver practical solutions to help our clients maintain independence and quality of life in their homes for as long as possible.

Our Strategic Priorities

To be an independent agency which is self-sustaining and creating our own future

To grow our business and secure new sources of income

To provide a complementary, quality, holistic service

To be the first point of contact for new and existing clients

To be an effective and efficient charitable organisation – clear about the costs and benefits of our work

To listen to our clients and provide an excellent service

To value all staff, volunteers, and Trustees and ensure a skilled, high quality, and diverse team

Strategic Plan

Our Core Values








Reports & Policies

Here you can download useful reports and policies– if you need any further information please contact us.
  • 72 KB

    Modern Slavery & Human Trafficking Policy V1

  • 4 MB

    2018-19 Annual Report

  • 5 MB

    2017-18 Annual Report

  • 765 KB

    Care and Repair General Leaflet