Strategic Plan

 

Our Mission

To offer the choice of independent living to all

Our Vision

To be the first choice and trusted provider of a range of quality holistic services which enable people to live independently for longer, and to meet our clients' needs by proactively future-proofing homes and responding to their changing needs.

Our Core Purpose

To design and deliver practical solutions to help our clients maintain independence and quality of life in their homes for as long as possible.

Strategic Plan

Our Core Values

Professional

Collaborative

Client-centred

Trusted

Reliable

Excellent

Downloads

Reports & Policies

Here you can download useful reports and policies– if you need any further information please contact us.
  • 72 KB

    Modern Slavery & Human Trafficking Policy V1

    Download
  • 4 MB

    2018-19 Annual Report

    Download
  • 5 MB

    2017-18 Annual Report

    Download

Our Strategic Priorities

  • To be an independent agency which is self-sustaining and creating our own future
  • To grow our business and secure new sources of income
  • To provide a complementary, quality, holistic service
  • To be the first point of contact for new and existing clients
  • To be an effective and efficient charitable organisation – clear about the costs and benefits of our work
  • To listen to our clients and provide an excellent service
  • To value all staff, volunteers, and Trustees and ensure a skilled, high quality, and diverse team