A middle-aged lady living alone with joint and muscle disorders had been given an adapted bathroom through the council. This was fitted without a bath, which she wanted in order to help her to relax her joints. She was told that in order to have a bath, she would need to pay the difference. She heard about Care & Repair and made a referral herself for bathroom adaptations including a bath.
“Care & Repair put me at ease from the initial visit. The project manager was brilliant and took charge of the communications between the contractors, council and myself and without him the work would not have been as successful as it was. I found the contractors and the way that the project was managed as highly responsive and adaptable to my needs. They completed everything in a timely manner, kept me in the loop and explained everything to me clearly and treated any requests or issues with urgency. I have no complaints and would highly recommend the organisation.”