The Challenge
A couple faced a major lifestyle change when one partner became wheelchair-bound, leaving them housebound and unable to enjoy outdoor spaces. The property lacked wheelchair access, and previous attempts to secure help had failed for months.
The Care & Repair Building Services Team designed and installed a wheelchair-accessible ramp and pathway without compromising driveway parking, while improving aesthetics and addressing boundary concerns.
This project demonstrates how thoughtful design and rapid response can transform lives—providing practical solutions without compromising aesthetics or functionality.
The couple, previously very active and outdoors-oriented, found themselves confined indoors due to mobility limitations. While occupational therapists adapted the interior, external access remained unresolved.
Key challenges included:
– Avoiding major alterations to the driveway and loss of parking.
– Maintaining good aesthetics for long-term value.
– Managing a sensitive boundary line issue with a neighbour due to a historical dispute.
The Solution
Our Approach
Care & Repair stepped in after months of delays elsewhere. We:
– Consulted on alternatives: Recommended a side-door ramp instead of front-drive modification to preserve parking.
– Enhanced aesthetics: Proposed a permanent adaptation with paving and fencing for a clean, modern look.
– Resolved boundary concerns: Installed a fence along the party line for privacy and peace of mind.
– Prioritized urgency: Rearranged contractor schedules to complete the work within two weeks, ensuring the couple could enjoy the last sunny weekend of autumn outdoors.
Before & After
Before: Uneven, aged concrete surfaces, no wheelchair access, and limited outdoor usability.
After: Smooth, level paving slabs forming a continuous accessible pathway, integrated ramp, and a fresh wooden fence for privacy and visual appeal.
Client Feedback
⭐⭐⭐⭐⭐
“Thank you to Ben for organising the team and managing the work which has been completed. The ramp installation has significantly helped with my husband’s mobility and has made a huge difference to our daily lives. Every step of the project was communicated well with us and we are very pleased with the efficiency of the work completed—would certainly recommend!”
Results & Benefits
– Accessibility: Ramp installation restored independence and outdoor enjoyment.
– Safety: Smooth paving reduced trip hazards.
– Aesthetics: Modern, clean look with added privacy.
– Client Satisfaction: Excellent communication and timely completion.