The Role:
The Breathe Easy Support Worker is fully responsible for the provision of the service from acceptance of all referrals, carrying out assessments, building relationships with the families of the clients to fully understand their housing challenges and health concerns, allocating and delivering equipment, liaising with housing providers and acting as a conduit to ensure that maintenance and repairs are carried out in order that future health outcomes are improved.
There is a large amount of administration associated with the role with weekly, monthly and ad-hoc reporting being required.
The Person:
The successful candidate will have previously worked in a support/outreach or similar role. You should have an empathetic approach and be confident to work with a wide variety of clients and their families, some of whom are living in challenging environments and who all have different needs. You will be able to adapt your approach to successfully engage with families and to demonstrate tenacity and confidence when faced with obstacles or a lack of engagement.
You will be expected to effectively manage a case load of visits, assessments, and follow-up actions, reporting on progress regularly and completing all reporting databases within the required timeframes. You will have good working knowledge off safeguarding protocols and understand the actions needed if a safeguarding concern is identified.
The role involves close liaison with a variety of partners and other stakeholders, including LCC housing departments, social housing providers, private landlords and medical professionals
You will be confident when leading conversations and relaying information to these partners
You will work closely with the Care and Repair Technical team who support on assessments of internal and external building works where needed.
A high level of IT literacy is required as is the ability to confidently represent Care and Repair at Breathe Easy Homes meetings at certain times throughout the year.
The successful candidate will, after training, oversee the delivery of the service with minimal direction and will update on results via weekly / monthly update meetings with the CEO and with funders/partners.
Salary: £23, 832 per annum.
Benefits : Flexi time/ Hybrid Working.
25 days holiday rising to 27 days after 2 years and to 29 days after 4 years.
Extra day holiday for birthday.
5% contribution to pension.
Limited free parking, laptop and phone, mileage @ 45p per hour for first 10, 000 miles , Continuous training and personalised development plan.
Staff wellbeing and team building events.
Staff forum.
Download a job description and person specification here
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