We are keen to deliver the best possible services and we know it is important that we listen to what you have to say to help shape our services in the future.

We treat compliments, comments and complaints as valuable feedback so please do keep in touch with us.

Find out how to contact us here or simply complete and submit one of the forms below.

Please visit our Resources page to find information, leaflets, policies and procedures that help you learn more about Care & Repair (Leeds).

Compliments

Complaints/Concerns

Care & Repair Complaints Policy

We are committed to providing the best possible service to the individuals we work with. We acknowledge, however, that there will be occasions when someone might not be happy. Our Complaints Policy & Procedure is intended to make it easier for you to tell us when you are dissatisfied with the service you receive from us. All complaints will be taken seriously and we aim to treat you with respect and consideration throughout the complaints process.

183 KB
Care & Repair Complaints Policy & Procedure
Download