Care & Repair’s priorities cover our business model, our people and partners, our clients and the future.

As an independent, self sustaining home improvement agency we create our own future, growing our organisation to secure new sources of income to provide a complementary, quality, holistic service to our clients.

We aim to be an effective and efficient charitable organisation – clear about the costs and benefits of our work, listening to our clients and providing an excellent service.

We value all staff, volunteers and Trustees and ensure we have a skilled, high quality and diverse team.

Our Mission

To offer the choice of independent living to all, to meet our clients' needs by proactively future-proofing homes and responding to their changing needs.

Our Vision

To be the first choice and trusted provider of a range of quality holistic services which enable people to live independently for longer.

Our Core Purpose

To design and deliver practical solutions to help our clients maintain independence and quality of life in their homes for as long as possible.

Our Clients

We respect everyone’s individuality, and ensure that they feel able to speak out about their individual needs. Our staff respect the lifestyle choices and celebrate individual identity as reflected in our Pride in Care accreditation.

Our Core Values

Our core values are are identified as being professional, collaborative, client-centred, trusted, reliable, excellent - in everything we do. Our Client Forum brings past clients together with our team to discuss new ideas, explore strategy, raise concerns and receive feedback on proposed changes. This co-production enhances everything we do, ensuring that we are delivering the best service we can.

Our Resources

We openly share our ways of working with anyone who wants to know more through our resources page.

Our Annual Reports

Please download our most recent Annual Reports here.
  • 565 KB

    Care & Repair Trustees’ Report and Financial Statements to 31 March 2023

  • 306 KB

    Care & Repair Trustees’ Report and Financial Statements to 31 March 2022