Building Services

 

 

From basic essential repairs to larger adaptations our Building Services cover it all. 

We work with you to find out your specific needs before arranging a visit from a member of our experienced team.

We manage projects from conception to delivery, overseeing all works.

Our highly experienced team are specialists in accessible design.

Call us on 0113 240 6009 or…

Download our Building Services leaflet here as a PDF.

Bathroom Adaptations

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Kitchen Adaptations

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Extensions

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External Works

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Repairs

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Project Management

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Frequently Asked Questions

  • What are Disabled Facilities Grants (DFG)?

    Disabled Facilities Grants are means tested grants that can pay for a range of home adaptations in the home of a disabled person. It’s available to homeowners, private or housing association tenants up to the value of £30,000. It is a government funded scheme which is provided by your local city council.

    If you live in Leeds you can find more information here.

    If you live outside Leeds you should be able to find more information on the process in your area by looking on your local council website.

  • Do you charge for Building Services?

    A lot of our services are funded by Leeds City Council under various funding schemes.

    Many are means tested and in order to see if you are eligible for the service and funding we may have to ask questions regarding your household income or savings before work commences.

    We also offer projects for people who are not eligible for funding but still want help to adapt their home and can afford to. Many people in this position come to us as we can offer expertise in the field of adaptations and reliable contractors to deliver the projects.

    All our contractors are thoroughly vetted prior to becoming approved, including holding a DBS check (formally CRB check).

    For more information please contact our team on 0113 240 6009.

  • Do you take referrals from friends and family?

    Yes, we often receive referrals from friends and family on behalf of someone and we accept these, as long as the person being referred is happy.

     

  • What if I own my own home?

    If you own your own home you may still be eligible for Disabled Facilities Grant (DFG) funding through the Local Authority depending on your financial situation and adaptation needs.

    To explore this further please visit the website here or call 0113 222 4403 (for children) or 0113 222 4401 (for adults).

    Some of our in-house services are available to home owners depending on their income, so please feel free to call us if you need more information and would like to discuss what is available to you.

  • What if I live in a council property?

    If you live in a council house the first port of call for any adaptations works is to speak to your local Housing Office to discuss your needs.

    You may be eligible for funding through the council instead of coming directly to us.

  • How long does a project take?

    The length of time a project might take depends on the type of adaptation.

    For an extension, the entire project, from beginning to end, will take approximately 12 months, whereas a bathroom adaptation will take approximately 1.5 months. On average the work that actually takes place in your home could take approximately 2 weeks for a bathroom adaptation and 12 weeks for an extension.

    These timescales are dependent on the scope of the project and would be set out at the pre-start meeting.

  • What if there are problems at the end of the project?

    Your Care & Repair Technical Officer is the main point of contact throughout the project and can be contacted directly whilst the project is live.

    They will carry out a thorough inspection of the work before signing off a project and if, for any reason, some of the work is incomplete or not to the desired standard, they will make sure it is completed efficiently before signing off.

    The project has a 12-month warranty by after signing off.

  • Can I contact Care & Repair after a project is complete?

    We provide a warranty period of 12 months for any work completed, however we will endeavour to provide advice and support for any issues that may arise at any point in the future.

    You can speak to the team following the project if you have queries or concerns.

  • How do you look after personal details of clients?

    We only share personal details with trusted contractors and members of the Care & Repair team, so that they are able to contact you and keep you informed throughout the works. All personal information is stored securely on our client database.

    We will always ask for your consent to share personal information such as full name, address and telephone number before the project begins. In addition, we will ask that anyone providing information on behalf of someone else has that person’s consent.

    We may ask for consent to take pictures of the work in progress throughout the project as well, to show how the work is taking shape and circulate in our communications resources, such as our website and social media, information leaflets and display material.

    We will never share personal details wider than that described above, and will make sure that you have understood how your details will be used and have the chance to give permission before the project begins.

What our Clients say…

“All stops were pulled out to make my mum feel more comfortable. The team were absolutely brilliant, they knew exactly what they were doing. And it wasn’t all about the work, they took the time to make conversation and make her feel better.

I don’t know how anybody could complain, I would absolutely pass on the details if I heard of anyone else that is struggling.”