Here’s some recent client feedback from earlier in 2024 about our Falls Prevention Service.

This service supports a diverse range of people who may be experiencing a combination of challenges. These happy clients had a range of interventions in their homes, including help with accessing their property, assisting with toileting and bathing and assisting with mobility all to prevent falling.

Find out more about our Falls Prevention Service here.

“I’m really pleased with the service, it has helped massively after a fall and recent illness which was affected my wellbeing.”

“It has made my life so much better. I can do the stairs and shower without having to rush out as I can sit and enjoy it. Love you guys. Thank you.”

“The work was carried out very efficiently. A clean and tidy job.”

“It was a very professional and quick job!”

“Both the consultant and Helen, the installer, were friendly and helpful. Helen took great pride in her work and the quality of the install. Highly recommended.”

“Excellent service.”

“The lady who came to install the rail was amazing. Very professional, no mess and very reassuring. I feel much safer with the rail now. I had lost my confidence after my last fall but now I feel comfortable at home again. Thank you.”

“You have helped my husband a lot with the things you have brought him I appreciate what you all have done for him thank you.”

“Very helpful and pleasant gentleman visited.”

“Everyone has been so kind and understanding, thank you so much.”

“Speedy response, very much appreciated.”

“The staff were caring, thoughtful and professional. A great big thank you!”

“From my first enquiry through to the work being carried out and checked, I found it a positive experience and all the staff I came into contact in person or by phone were extremely friendly and professional throughout – thank you very much for your service and the help it has given me.”

“I have severe osteo arthritis in both knees this has now made it’s way into my right hip. The banister rail has helped me to use my steps with more confidence. Thank you so much. “