The Challenge
An 82-year-old gentleman with dementia lives with his family in a privately owned detached property. Due to his dementia and his language barrier, communication was via his son and sister-in-law.
Our client shared a downstairs bedroom with his wife, which also had an en-suite bathroom. The downstairs en-suite had a large corner bath with no support, and the family wanted grab rails installing.
Our client also used the upstairs bathroom but there was no additional support on the staircase.
Draughts from the downstairs windows were creating problems throughout the house.