To work as part of the busy Customer Service administrative team whose remit is to be the first point of contact for all enquiries and referrals received by Care & Repair, including enquiries for our Home Plus (Leeds) service and the Technical service; providing advice and information; managing and processing all referrals appropriately and supporting in the Client Feedback process. To provide high quality administrative support to all departments to ensure that all services operate smoothly and efficiently. To ensure an excellent standard of customer service is achieved and that customer contact is maintained until each client case is closed.
Download a full Job Description here Customer Service Administrator Job Description
Please send a copy of your CV to hr@care-repair-leeds.org.uk